FAQs
Flight Offer
Why isn't the AUA code working?
Hotel Booking
How can I change my existing hotel booking?
Why does the hotel has no information about my booking?
Until when can I cancel my hotel booking free of charge?
Invitation Letter
Do I need an Invitation Letter?
How can I request an Invitation Letter?
Can I request an Invitation Letter for my Accompanying Person(s)?
Registration
The login is not working. What could be the reason?
Is group registration possible?
Do I have to register for free of charge events?
I accidentally chose "bank transfer" instead of "credit card payment". Can I still pay by credit card online?
How can I cange my existing registration?
How can I cancel my existing registration?
Venue
Where can I park my car?
Where's the nearest ATM?
Can I print my poster onsite?
Can I drink the tap water?